Coincheck Cuts 35 Hours per Employee per Month With Workato AI Platform
The case study shows a financial firm meeting governance and audit requirements while deploying AI broadly across non-engineer staff, a combination that has been structurally difficult for regulated industries.
Reporting from 1 sources: ASCII.jp.
Coincheck, one of Japan's largest cryptocurrency exchanges, has built a company-wide AI utilization platform using Workato's agentic orchestration tools. The platform connects over 10 MCP servers to business systems including expense reporting, accounting, HR databases, and workflow tools. Results include approximately 35 hours of work reduction per employee per month, with over 500 recipes processing more than 16 million tasks company-wide.
Coincheck, one of Japan's largest cryptocurrency exchanges, has published a case study detailing its use of Workato's agentic orchestration platform to build a company-wide AI utilization system. The project began as the company prepared for the revised Financial Instruments and Exchange Act expected in fiscal 2027, with management securing an AI budget for fiscal 2025.
Coincheck faced three structural barriers: AI could not connect to many internal systems, audit trails could not prove whose authority the AI operated under, and only some employees could use the tools effectively. Workato was selected to convert business systems to the MCP protocol while meeting financial-industry governance requirements.
The company has built more than 10 MCP servers covering expense reporting, accounting, Google Workspace, attendance management, workflow tools, legal research, and HR databases. All employees using coding agents such as Claude Code or Cursor can now operate across business systems within their own authority, regardless of engineering background. Multiple RAG agents handle specialized knowledge areas, and a performance evaluation agent was built in one week during the proof-of-concept period.
Company-wide, over 500 recipes process more than 16 million tasks, reducing work by approximately 35 hours per employee per month. Ryotaro Kawaishi, Group Manager of the Applied AI Group at Coincheck, said Workato allows individual authentication per recipe or MCP, eliminating the need to distribute authentication tokens internally and supporting audits compliant with the US SOX Act.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.