Cygames Adds Lodging And Travel Refunds After Canceled Los Angeles Uma Musume Event
The refunds move the cost of the cancellation off ticket holders and onto the organizer, covering travel already booked for dates announced only a day before the shows were due to start.
Reporting from 1 source: GAME Watch (Impress).
Cygames announced on October 21 that it will refund accommodation and transportation costs for people who planned to attend the canceled Uma Musume Pretty Derby 7th EVENT WORLD TOUR "THE STAGE" in Los Angeles. The Los Angeles performances were scheduled for October 22 and 23, and the cancellation was announced as of October 20. Receipts and other payment documents will be required, and procedures will be posted on the 7th EVENT special site.
The Los Angeles dates were part of a world tour tied to the franchise's 7th anniversary. The cancellation notice came on October 20, with the shows set for October 22 and 23. The additional measures go past the ticket itself to money people spent getting there and staying there.
Cygames also said people who had already traveled and reached the venue would get refunds once eligible periods and conditions are set. Receipts that confirm the details and amounts paid will be needed, so attendees are being asked to keep them. The procedure itself is not fixed yet and will appear on the 7th EVENT special site when it is.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.
Sources
- GAME Watch (Impress) ウマ娘、「7th EVENT」中止について追加対応。宿泊・交通費に関する費用を返金決定