DcodingX Voice AI Agent DEN.Ai Goes On Sale Via NEC Nexsolutions
The October 6 sale turns a reseller agreement signed in December 2025 into a commercial product, with a municipal hall demonstration already running as the reference case for the companies and local governments the service targets.
Reporting from 1 source: ASCII.jp.
DcodingX announced that NEC Nexsolutions began selling the Interactive Voice AI Agent Powered by DEN.Ai on October 6, 2026. The service runs DEN.Ai on a cloud environment NEC Nexsolutions manages, handling initial telephone reception, FAQ guidance, transfers to staff, and call transcription, summarization, and recording for companies and municipalities. DcodingX signed a reseller agreement with NEC Nexsolutions in December 2025, and a demonstration experiment for citizens started at Chiba Prefecture's Asahi City Hall on September 17, 2026.
The product runs on a cloud environment managed by NEC Nexsolutions, which combines its domestic implementation and operational experience with DcodingX's voice AI. Beyond answering inquiries from registered FAQs, the agent confirms what a caller needs, routes the call to the appropriate personnel, and transcribes, summarizes, and records the conversation. DcodingX says the design goal is call flows fitted to each organization's operations rather than fixed menu numbers. The company also holds a patent, No. 7799365, on technology for generating responses to user voice.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.