Survey: 58% of Firms Say IT Governance Lags Employee AI Use
The survey shows employee-led AI adoption is outpacing IT governance, and companies are least likely to invest in the visibility software that would close the gap.
Reporting from 1 source: ASCII.jp.
A global survey by Harvard Business Review Analytic Services, sponsored by Nexthink, found 58% of companies say IT monitoring and governance has not kept pace with employee AI usage. 63% say visibility into informal employee AI use needs improvement, and only 27% report sufficient visibility. 79% cite security and data exposure as the top concern. Companies plan to prioritize AI training (75%) and internal rules (67%) over visibility software (19%).
The survey, run February to March 2026, drew 259 respondents from the Harvard Business Review audience who work at AI-using organizations and take part in AI decisions. Visibility drops sharply by who introduced the tool: 46% say they sufficiently track officially deployed AI, while only 27% say the same for employee-chosen AI. 45% report IT is asked to manage AI without fully understanding how it is used.
Nexthink CEO Pedro Bados said employees begin testing AI tools before many organizations set a clear strategy, so by the time IT builds rules, certain tools are already embedded in daily work. Over the next 12 months, 75% of companies plan AI training and 67% plan internal rules, while only 19% plan to add visibility software.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.
Sources
- ASCII.jp 従業員のAI利用に「IT部門の管理が追いつかない」企業が58％