EVE Online Executive Producer Details How CCP Rebuilt Trust After Stagnation
At gamescom dev in Cologne, EVE Online executive producer Snorri Arnason explained how the game fell into stagnation during the COVID-19 pandemic. Decision-making was paralyzed, trust collapsed between developers and players, and the company's internal knowledge base eroded as veterans left. He described the rebuilding method as stating plans, explaining the reasoning, and executing, then trying again on failure.