UK Retail Body Criticizes PlayStation's Disc Production End, Citing Consumer Choice
The ERA's criticism adds institutional weight from a major retail trade body to consumer protests, but industry analysts suggest the backlash is unlikely to alter Sony's digital-only trajectory.
Key Facts
- SIE will end disc production for new PlayStation games starting January 2028.
- The UK disc market in 2025 exceeded £300 million, according to ERA data.
- A Change.org petition against the disc production end surpassed 300,000 signatures.
- Serkan Toto stated that even 500,000 protesters would have limited impact on SIE and are unlikely to change the policy.
- 45% of physical copies sold in the UK in 2025 were for PS5 and PS4, accounting for 47% of physical market revenue.
Reporting from 3 sources: GameBusiness.jp, Inside, Game Spark.
The UK's Entertainment Retail Association (ERA) has criticized Sony Interactive Entertainment's plan to end disc production for new PlayStation games starting January 2028. ERA CEO Kim Bayley said the decision means "corporate convenience has trumped consumer choice," arguing that physical discs offer ownership, sharing, and resale value that digital downloads do not. The association, whose members include Amazon and HMV, cited its own data showing the UK disc market exceeded £300 million in 2025 and that about 25% of people under 25 still play games on disc. According to NielsenIQ/GfK data, 45% of physical copies sold in the UK in 2025 were for PS5 and PS4, accounting for 47% of physical market revenue. However, the number of stores handling packaged games has dropped by over 2,000 since 2021, with 99.1% of buyers purchasing online. Protests using the hashtag #NoDiscNoBuy and a Change.org petition have gathered over 300,000 signatures. Serkan Toto, CEO of Kantan Games, told IGN that even 500,000 protesters would have limited impact on SIE and are unlikely to change the policy.
The ERA represents retailers and digital service providers across games, music, and video in the UK, including major chains like Amazon and HMV. CEO Kim Bayley stated that many users choose physical versions each year because they can "truly own" the product, and that discs offer value in sharing with family, second-hand sales, collection, and preservation-freedoms download versions do not provide. The association's survey also found that the UK disc market in 2025 exceeded £300 million, and about 25% of people under 25 play games on disc. It argued that "the game industry should accept all legitimate purchasing methods that consumers want, and should not narrow options." While digital sales have greatly developed the game industry, the ERA said they should coexist with physical versions rather than replace them. According to NielsenIQ/GfK data, 45% of physical copies sold in the UK in 2025 were for PS5 and PS4, accounting for 47% of total revenue in the physical market. Meanwhile, the number of stores handling packaged versions has decreased by over 2,000 since 2021, with 99.1% of buyers purchasing online, indicating a shrinking market. Protests using the hashtag #NoDiscNoBuy and a Change.org petition continue, with the latter surpassing 300,000 signatures. Serkan Toto, CEO of Kantan Games, told IGN that even if protests gathered 500,000 people, the impact on SIE overall would be limited and unlikely to change the policy.
Synthesized by Yomimono from the 3 cited sources below, including Japanese-language reporting where cited, then editorially reviewed before publishing.