Warranty Technology Signs FCNT Contract for Arrows Warranty Service
The contract pairs FCNT's device manufacturing with Warranty Technology's after-sales support, which handles repairs for over 450 manufacturers and runs a 365-day repair reception system, extending the usable life of arrows smartphones beyond the manufacturer's warranty.
Key Facts
- Warranty Technology Inc. signed a business consignment contract with FCNT LLC, a Lenovo Group company, to operate the FCNT Smartphone Warranty Service starting August 27, 2026.
- The service covers the arrows Alpha2 M10 (SIM-free) and arrows We3 M09 (SIM-free) models, with applications limited to within 30 days of device purchase.
- Two plans are offered: a standard plan at 440 yen per month and a plan with a battery replacement option at 726 yen per month.
- The warranty covers water exposure, total loss, damage, natural failure after the manufacturer's warranty period ends, and theft, with replacement of the same model or repair for battery replacement.
- A launch campaign waives the monthly fee for up to 3 months for eligible purchases made from August 27 to December 31, 2026.
Reporting from 1 source: ASCII.jp.
Warranty Technology Inc. has signed a business consignment contract with FCNT LLC, a Lenovo Group company that makes the arrows smartphone series. Under the deal, Warranty Technology will operate a new paid warranty service for SIM-free arrows models, starting August 27, 2026. The service covers damage from drops, water exposure or submersion, total loss, theft, and natural malfunctions after the manufacturer's warranty period ends. When trouble occurs, customers receive a replacement unit of the same model, except for battery replacement, which is handled as a repair. The service can be used once per year. Two plans are available: a standard plan at 440 yen per month, and a plan with a battery replacement option at 726 yen per month. Applications must be made within 30 days of device purchase. Eligible models are the arrows Alpha2 M10 (SIM-free) and arrows We3 M09 (SIM-free). FCNT says it will add more eligible models for future SIM-free releases. To mark the launch, FCNT is running a campaign through December 31 that waives the monthly fee for up to 3 months for eligible purchases.
- FCNT is a Lenovo Group member headquartered in Yamato-shi, Kanagawa, led by President Yasuaki Kuwayama.
- Warranty Technology is based in Chiyoda-ku, Tokyo, under CEO Toshiaki Miyahara, and has over 10 years of warranty business experience.
- The company runs a 365-day repair reception system and covers over 450 manufacturers for repairs, with a network supporting nationwide on-site, drop-off, and pickup repairs.
- FCNT selected Warranty Technology from many candidates partly for its flexible service design, including the battery replacement option, and its ability to serve seniors.
- The warranty requires a copayment depending on coverage and plan; monthly fees vary by device, and the amounts are published on the service page.
- Using the warranty once per year is the limit, and replacement with the same model is standard except battery replacement, which is a repair.
- The campaign applies to both plans and both models, running from August 27, 0:00 to December 31, 23:59, with certain eligibility conditions to check before applying.
- FCNT's mission is "With gentle technology, a future for everyone," and it also develops the Raku-Raku Smartphone series for the Japanese market.
- Warranty Technology's services include repair reception, repair arrangement, logistics, and contact center management as a one-stop consignment.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.