Apple Ends Hardware Repair Service for Three Intel MacBook Models
The reclassification removes official repair support for three Intel-era MacBooks released before Apple's 2020 Apple Silicon announcement, leaving their owners with third-party repair services as the only option.
Reporting from 1 source: GIGAZINE.
Apple has ended official hardware repair services for three Intel-based MacBook models released between 2017 and 2018. The 13-inch MacBook Pro from 2017, the 13-inch MacBook Air from 2018, and the 13-inch MacBook Pro from 2018 have been reclassified as obsolete. Under Apple's policy, products on sale for more than seven years lose official repair support, and service providers can no longer order parts for them. Owners must now turn to third-party repair services.
Apple's classification policy draws the line at seven years. Products discontinued for more than five years but fewer than seven are labeled vintage; anything on sale past seven years is obsolete, at which point official repairs stop and service providers can no longer order parts. The three MacBooks now in that category were released in 2017 and 2018, before Apple announced Apple Silicon in June 2020 and began moving Macs off Intel processors.
- 13-inch MacBook Pro (2017): newly classified as obsolete
- 13-inch MacBook Air (2018): newly classified as obsolete
- 13-inch MacBook Pro (2018): newly classified as obsolete
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.