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NTT Solmare Restores Web Reading on Comic Seymour After Unauthorized Access

NTT Solmare announced on October 29 that Comic Seymour, its e-book store suspended since October 15 after unauthorized external access, has resumed some functions.

Reporting from 1 source: Denfaminicogamer.

Why it matters

NTT Solmare is reopening read-only access before restoring purchases, so the store's revenue functions stay offline while it works through a breach that exposed 319 member records and up to about 4.2 million log records.

NTT Solmare Restores Web Reading on Comic Seymour After Unauthorized Access

Key Facts

  • NTT Solmare suspended Comic Seymour on October 15 after unauthorized access from outside.
  • NTT Solmare's October 21 report confirmed 319 leaked records in the member database and up to about 4.2 million records in system logs.
  • Comic Seymour resumed web browser viewing of purchased works and web browser use of the unlimited reading service on October 29.
  • Comic Seymour purchases of works and points, the bookshelf app, and new member registration remained suspended as of October 29.
  • NTT Solmare said it will in principle not charge for the unlimited reading service and monthly plans during the period the service could not be used.

Users can again read purchased works and use the unlimited reading plan in a web browser, and can change member information or cancel monthly and unlimited reading plans. All of these require reissuing a password. The bookshelf app, purchases of works and points, automatic purchases of new releases, site withdrawal, history confirmation and new member registration remain halted as of October 29. NTT Solmare said the bookshelf app will return soon and purchases will resume by payment method. The company said it will not charge, in principle, for unlimited reading and monthly plans during the outage, though some payment methods may still bill and those cases will be handled individually. Points that expired during the suspension will be addressed later.

The company issued the update as its fifth report on the incident, dated October 29. Its fourth report, on October 21, confirmed the scope of the breach: 319 records in the member database and up to about 4.2 million records in system logs.

  • Password reissue is mandatory before any of the restored functions can be used.
  • The database records include hashed passwords; the log records do not include passwords.
  • The roughly 4.2 million log records may contain duplicates for the same users.
  • Credit card information is not stored in the affected systems and has not leaked, per NTT Solmare.
  • The company says it has not confirmed leakage of purchase history, or any leakage, loss, or corruption of the MY Bookshelf data.

NTT Solmare is also asking users who use the same email and password combination on other companies' services to change those passwords too. It advises users not to open URLs or attachments in unexpected emails and not to enter personal information on suspicious sites. Answers to user questions are posted in the FAQ section of the official site. The company said it will work on system safety and restoring trust, with the aim of bringing back the remaining functions as soon as possible.

Written with AI by Yomimono from the 1 cited source below, including Japanese-language reporting where cited. See our editorial policy.

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