PagerDuty Ranks Third in ITR's AIOps and Operations Automation Market Survey
Following its first-place ranking among domestic vendors in the SRE/Incident Management market, PagerDuty's third-place result in the broader AIOps category confirms that its specialized incident management position holds against full-stack IT vendors.
Reporting from 1 source: ASCII.jp.
PagerDuty ranked third, with a 7.5% share, in vendor sales revenue for the fiscal 2026 forecast in ITR's AIOps/Operations Automation Market. The company's fiscal 2025 sales revenue grew 200% year-over-year. Market share is projected to expand from 5.9% in fiscal 2025 to 7.5% in the forecast period.
ITR's survey splits the operations management market into segments, and PagerDuty occupies one of them. The company's third-place result in the AIOps/Operations Automation category follows its July 2026 first-place ranking among domestic vendors in the SRE/Incident Management market, per a Fuji Chimera Research Institute survey.
PagerDuty attributes the growth to its position as a specialist. The company notes that the top ranks include broad IT vendors handling operating systems and cloud platforms, while it competes as a vendor focused on incident management. The 200% year-over-year growth in fiscal 2025 sales revenue supports that reading.
The company operates as a SaaS covering incident detection, response, and resolution across monitoring tools and infrastructure types.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.