Steam User Reports Full Battlefield 6 Refund After 470 Hours Over Mode Removals
The reported refund, if accurate, would be an exceptional response outside Steam's standard policy, suggesting that the quiet removal of popular modes may have influenced the review.
Reporting from 1 source: Automaton.
A Steam user reported receiving a full refund for Battlefield 6 after 470 hours of play, citing the removal of the Rush mode from Quick Play without notice. The refund covered the Phantom Edition's full price of $109.24. Steam's standard policy allows refunds within two weeks and under two hours, but the FAQ permits exceptions.
On August 8, a Reddit user named ExplorEverythingOnce posted that Steam support granted a full refund for Battlefield 6 after 470 hours of play. The refund request followed the removal of multiple game modes from Quick Play, most notably Rush, which the user said he played the most.
The refund covered the Phantom Edition, purchased on release day, for the full price of $109.24. Steam's refund policy generally requires requests within two weeks and under two hours of playtime, but the FAQ notes that requests exceeding those conditions can still be submitted and reviewed.
The removals began with the August 4 update, which listed only comfort improvements. Squad Deathmatch and King of the Hill had been removed a few days earlier. The modes remain playable through Portal, but the barrier to entry is higher than Quick Play's one-button matchmaking.
Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.