VTuber Goods Buyers Warned After OpenLogi Breach
REALITY Studios and jig.jp said on November 11 that customer information from their official stores may have leaked after unauthorized access at OpenLogi, the logistics contractor that stores and ships their goods.
1 source 3h ago
Reporting from 1 source: KAI-YOU.
Why it matters
A single logistics contractor sits behind the shops of several VTuber agencies and labels, so one breach at OpenLogi reaches buyers across supesharite, FIRST STAGE PRODUCTION, RK Music and Palette Project at once.
Key Facts
- REALITY Studios and jig.jp announced on November 11 that customer information from their official stores may have leaked.
- The cause was unauthorized access at OpenLogi, which handles product storage and shipping for both companies.
- Affected order and shipping data covers April 8, 2026 to November 8.
- Names, addresses, phone numbers, email addresses and purchased product information may be included.
- OpenLogi says credit card information and official store login passwords are not held or managed by the company.
The stores involved are the REALITY Studios official shop, which carries supesharite, FIRST STAGE PRODUCTION and RK Music goods, and the Palette Project OFFICIAL STORE. Order and shipping data from April 8 to November 8 may be affected.
OpenLogi handles storage and shipping for the stores, and the unauthorized access ran from November 8 to November 9. The company says it blocked the route it knows of on November 9 and has confirmed no new access since. Names, addresses, phone numbers, email addresses and purchased product details may be included. Credit card information and store login passwords are not held by OpenLogi, according to the announcements. Neither company has confirmed that its own customer data actually leaked, and the number of affected people is not clear.
Written with AI by Yomimono from the 1 cited source below, including Japanese-language reporting where cited. See our editorial policy.
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