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Jagex Pulls RuneScape Trailer After Six-Finger AI Doubts

Two AI problems through trusted partners in the same week mean Jagex's vetting of outside work, not its stated policy, is the part that failed.

Reporting from 1 source: Game Spark.

Jagex Pulls RuneScape Trailer After Six-Finger AI Doubts

Jagex removed a Dragon Slayer II trailer shown at RuneFest 2026 in Birmingham after users noted a six-fingered hand and sneaker-like soles on an armored character, signs of possible generative AI. Mod Sween said on Reddit that Jagex did not direct AI use and that an external partner had confirmed it would not use GenAI. Days earlier, 100 Thieves admitted AI was used in Old School RuneScape collaboration apparel.

The trailer ran at RuneFest 2026, held in Birmingham from October 3 to 4. Users flagged a hand with six fingers and armor whose soles read like sneakers, and the video was taken down while Jagex investigates.

Jagex's Mod Sween said on Reddit that the company gave no instruction to use generative AI and that the outside partner had confirmed it would not. The company said two incidents in a short period point to issues in its own processes, and it plans a full review of its review system after RuneFest. For future Dragon Slayer II introductions it will ask community creators to produce them.

Synthesized by Yomimono from the 1 cited source below, including Japanese-language reporting where cited, then editorially reviewed before publishing.

Sources