OpenLogi Breach Exposes VTuber Agency Customer Data
OpenLogi, a Japanese e-commerce logistics and shipping service, confirmed a data breach between November 8 and 9, 2026, in which customer names, full shipping addresses, phone numbers, email addresses and purchased product information were extracted.
1 source 16m ago
Reporting from 1 source: VTuber NewsDrop.
Why it matters
The breach puts customer shipping and contact data from several Japanese VTuber agencies in circulation, and the agencies' own notices warn of phishing risk rather than any disruption to warehouse operations.
Key Facts
- OpenLogi confirmed a data breach between November 8 and 9, 2026.
- The breach extracted recipients' names, full shipping addresses, phone numbers, email addresses and purchased product information.
- OpenLogi does not store credit card details, so they were not included in the breach.
- REALITY Studios, Brave Group, Palette Project and SPWN alerted customers that their information may be included.
- The agencies said warehouse operations are proceeding as usual and warned customers about suspicious messages containing malicious links or attachments.
Credit card details were not affected because OpenLogi does not store them. REALITY Studios, Brave Group, Palette Project and SPWN have told customers their information may be included.
OpenLogi says the source of the attack has been blocked and additional security measures were put in place while it continues to investigate the impact. The extracted data covers recipients' names, full shipping addresses, phone numbers, email addresses and purchased product information. Credit card details are not part of the breach because OpenLogi does not store them in its systems.
The agencies that outsource e-commerce to OpenLogi have each told customers that warehouse operations are proceeding as usual. Their notices warn customers to be wary of suspicious messages or calls arriving through SMS numbers or email addresses that contain malicious links or attachments.
- REALITY Studios: Specialite, FIRST STAGE PRODUCTION, RK Music, ARAWAZA, and Sora no Jikokuhyo, Saishuben
- Brave Group: VSPO!, Uniraid, YUMENOS, RIOT MUSIC, RIONECTION, AMICIS, Xross Stars, HIMEHINA, Neo-Porte, GΔ59, V4Mirai and ChromaSHIFT
- Palette Project
- SPWN: also handles merchandise sales for events of Nanashiinku and Mixstgirls among others
Written with AI by Yomimono from the 1 cited source below, including Japanese-language reporting where cited. See our editorial policy.
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Sources
- VTuber NewsDrop Japanese VTuber Agencies Affected by OpenLogi Data Breach